SUPPORT / POLICIES
Returns
You have up to 15 days from delivery to request changes, subject to applicable conditions.
Returns depend on product condition, packaging, accessories, and Prodacom validation.
Applicable cases
- Incorrect product delivered.
- Product does not match the published description.
- Product received damaged.
Requirements
- Original packaging and complete accessories.
- Unopened seals when applicable.
- Invoice or purchase receipt.
Credit notes
Credit notes are valid for up to one year and apply for the authorized total.