SUPPORT / DELIVERY
Delivery policies
Deliveries and pickups are coordinated according to availability, branch, and customer-provided information.
Orders can be handled by branch pickup or delivery, depending on availability and coverage.
Prodacom may confirm information before dispatching an order.
Branch pickup
Pickup is coordinated with the selected branch and may require inventory and payment confirmation.
Delivery
Delivery depends on coverage, operating availability, and complete destination information.
Customer responsibility
The customer must provide accurate information and review the product, invoice, and accessories on receipt.